90373 recenzí Traveling

Los dos conductores manejaban bien y correcto, ningún sobresalto en la ruta.
Los chóferes fueron muy groseros, insultando en español a pasajeros que sólo hablaban en francés o inglés, realmente fueron demasiado agresivos, sobretodo con un pasajero enfermo que se hizo encima y el chófer le tiró el diccionario de groserías por la cabeza a los gritos, se que es una situación estresante pero nos puso a todos los pasajeros de pésimo humor con su actitud para nada profesional gritando que todos son unos asquerosos, puercos, etc, etc... Además en cada parada hubo problemas con los asientos porque a la empresa se le ocurre especular hasta último minuto con la compra de asientos y envía la ubicación final de asientos una hora antes de partir y muchos pasajeros ni se enteran, así que en cada parada el chofer demoró muchísimo tiempo tratando de solucionar el problema con pasajeros parados e Incluso con pasajeros que subieron al bus sin billete, en algún momento después de la confusión subió otra persona (no pasajero) al bus y se paro al frente de todos los pasajeros gritando algo en árabe que no se entendió pero causó Inquietud, no fue un buen momento. Por último, y a estas alturas parece un asunto ínfimo pero llegamos mas de una hora tarde a destino, bravo.

It was the only bus service on offer that day that could get us to London.
Its not worth the cheaper ticket, don't do it! The driver was smoking on the bus (both at the door entrance and while driving). There was very poor communication about what is happening; e.g. rushed to customs, but it was not clear what we were doing. In fact, much of the time the driver/s didn't appear to know what the process was either. It did not help that their English was limited. There was no indication when buying a ticket that part of the journey included a ferry ride - which we were stuck stationary waiting 4 hours for because the first ferry didn't leave until 6am - the journey seemed very poorly co-ordinated. Facilities on the coach are severely lacking: No WiFi or charging ports on the bus, and no toilet onboard for an 11 hour journey. We stopped twice. It was an overnight bus and driver/s were often speaking loudly to each other, listening loudly to videos on their phones without headphones in, or turning on the bright lights intermittently. Very poor comfort for a long haul trip. The driver was seen to be talking on phone while driving for much of the journey. Can another company please provide a competitive service - anyone could do better than this.

Absolutely nothing.
I booked my ticket 9:30 am , 2 days before the trip, day before they sent message to say they have rebooked me same day 11:50am ,with not even get back or ask me!! I arrived to the station to gate 20 At Victoria station, 11:40 received message say that will be delayed for 30 minutes, which should make it at 12:20 pm, at 12:20 no bus or driver appear or any one to give any update to the passengers,((which all of them confirmed that it’s there first time they use this company)) the driver appear at 1 pm and he said that the company told him 12:30 that there is trip he has to take to paris !! , 1:15 bus departed we arrived to Dover at 4pm , the driver announced that the company didn’t pay for the ferry and there is £1000 fine!!! All passengers get mad including me, driver promised he will try his best !! At 7 pm he managed to get bus into the ferry . We arrived paris 1 am at local time , overall was very very very bad trip will never ever use or suggest this company.

My initial depature time was 23:59 from Paris Bercy. After waiting for more than 1 hour after the proposed depature time, we finally received an email from Blabla Bus that the new depature time would be on the following day at 08:30. Because of this I had to PAY for a taxi to get back (no more public transport) to hotel for another night in addition to loss of time and money due to the abrupt change of schedule by BlablaBus. I wrote to ask for refund because according to their website I was entitled to one if the bus was delayed over 120 minutes according to their website (https://support.blablacar.com/hc/en-gb/articles/360014600059-What-to-do-if-your-bus-is-not-there), but I was rejected because I had already "arrived at the destination", but rest assured because they "forwarded my message to the rest of the team." and my "feedback will help improve the quality of our services". No other compensation. They are basically short of saying "Piss off" at this point. Absolutely horrible behaviour by the customer service. Next time save yourself a trouble and book Flixbus instead.

The bus was late for 2 hours, we suppose to arrive paris at 10am next day but it turns out to be 6 hrs late. This is because we were late so we have to wait for 5 hours for getting on the ferry. Called CS, the person is very rude, totally unbelievable. Bus is dirty, with stains on table and rubbish in seat pocket. No charger and I booked the trip at 4 people together but we are totally seperate into different seats. Seat 6,9,26 and 32. I am forced to squeeze next to a chubby lady. Asked the driver if I could seat in the front as there is a vacant seat there but he rejected me very rudely. It has been a tortour ride for such a long travelling time. Though the fare is cheap but there is really no service we can say. Shame on union ivkoni!
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