90434 Avaliações de Viagens

Hello, about my ticket below, I need a refounding. I was in the station (Carsten Niebuhrs Gade ~30 55.66452,12.56092) waiting for the bus. I arrived 25 minutes before, at 6:00 I was there. 6:25, the bus wasn't there, no one know any information, your central support phone number, no one answered my calls. At 06:45 the only bus that was going to berlin came, i got in. The bus driver asked for my ticket, I gave him, and he said that was not my bus, because his bus was not from get by bus. I argued with fim told that it was bought by get by bus but was operated by Berlin expressen. He didn't let me come in and go, I asked him to confirm my ticket 3 times, all my ticket, and he didn't want me to get in. No other bus came , I needed to wait until 9:00 in the bus station, buy another ticket for Berlin with another company. Wasted a lot of time and money. I'm travelling all arround europe, by bus, train and flights, never passed through this. I need a refund. If you want a refund wit