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7.8 (90387 Recenzije)Ostavite recenziju

Vozač
8.3
Urednost i čistoća
8.2
Vrednost za novac
7.6
Udobnost vožnje
8.1

Recenzije

Samo verifikovane recenzije

Kompanija
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Ocene korisnika
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12%
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Verifikovana recenzija
Share my terrible ITABUS experience
2.5
od strane Anonymous | 07 jun
-
Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5

I want to share my terrible experience from itabus so as not that people do not suffer from similar bad experience. I bought a ticket from Italy to Rome on 31 May 2024. I choose the 7:15pm bus ticket from trainline app because it was cheap and suitable to my trip schedule. I went the bus terminal, but the bus didn't come on time. I realised the bus was delayed by about 1 hour by help of another Itabus driver. I waited for another 1hour but the bus didn't appear. I only realised the bus was delayed again for more than 1 hour. The bus was delayed more than 2 hours in total. I decided to take another train to go back before 12 am for safety reason. Of course, I read the notification that the ticket I bought was not refundable. I understood the ticket is not refundable when customers want to cancell or change the bus by their reason. It was not by my cause for not riding their bus. Next day I ask for refund of the ticket and sent complaint by internet. But they replied to me they cannot do refund by some regulation. I think the rule should be reasonable and fair. ITAbus was not reasonable at all. They did not meet their time table and delayed more than 2 hours, but instead they said they did not do anything wrong. I didn't want to argue for refund with this unreasonable and unfair company. However, I want to share my experience with many other people. I wish they do not be a victim like me.
The bus was not serviced on time and delayed for more than 2hours. But no refund.
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Verifikovana recenzija
ITABUS 2205
2.5
od strane John’s | 20 novembar
-
Driver2.5Tidiness2.5Value for money2.5Comfortable ride2.5

Nulla !
Più che un viaggio di “piacere” è stato di puro TERRORE poiché il conducente ed il referente ha erogato a bordo un servizio pessimo chiamasi Camorristico per l’atteggiamento aggressivo ,lesivo e minatorio inveendo contro un gruppo di tre ragazzi che desideravano gentilezza e disponibilità ed anche un briciolo di “comfort “ . Se dovessi consigliare la codesta compagnia ? Preferirei tace e sceglierne un altra anche con un prezzo nettamente superiore ! Pessimo la pulizia , comunicazione e il servizio offerto poiché sprovvisti di denaro per effettuare saldo autostradale e carburante . Hanno arrecato un disagio terrorizzante! Cordiali Saluti M.M
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Verifikovana recenzija
7.5
od strane Elisabetta | 10 avgust
-
Driver7.5Tidiness7.5Value for money7.5Comfortable ride7.5
Verifikovana recenzija
7.5
od strane Elisabetta | 10 avgust
Accessibility7.5Infrastructure7.5Signage7.5Safety7.5
Verifikovana recenzija
Puzza allucinante
3.75
od strane Anonymous | 23 jul
-
Driver2.5Tidiness5Value for money5Comfortable ride2.5

Abbiamo viaggiato il 23 luglio ol pullman delle 15:30 da Sulmona. Che dire, abbiamo viaggiato con una puzza nauseabonda che proveniva dal bagno. Assolutamente non tollerabile
Verifikovana recenzija
Driver was horrible & no toilet for a 6 hour journey
3.75
od strane Clive | 03 maj
-
Driver2.5Tidiness5Value for money2.5Comfortable ride5

Nothing I’d take any other bus company than this
Everything especially the driver a total stronzo
Verifikovana recenzija
10
od strane Inese | 13 april
-
Driver10Tidiness10Value for money10Comfortable ride10

Very precise time shedule
Verifikovana recenzija
7.5
od strane Kyle | 15 decembar
-
Driver7.5Tidiness7.5Value for money7.5Comfortable ride7.5
Verifikovana recenzija
8.75
od strane Anonymous | 26 oktobar
-
Driver10Tidiness5Value for money10Comfortable ride10
Verifikovana recenzija
7.5
od strane Anonymous | 15 novembar
-
Driver7.5Tidiness7.5Value for money7.5Comfortable ride7.5

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